Welcome!


From marketing, web and advertising copy, to RFPs, to training manuals and project documentation, to essays and opinion articles, I've done a lot of writing over the last 15 years. Thanks for stopping by to read my writing samples.

You can also check out the work I've done for Wakefield Patch as a member of the MomTalk panel.

If you have any questions, please contact me!

tsfestel@gmail.com
617.285.8262


Resume


Summary of Qualifications
·         15 years of writing experience, including marketing, web and advertising copy, RFPs, training manuals, project documentation, essays, and opinion articles
·         12 years of management and web experience in projects of varying scope and budget
·         Creative writer, producer, project/client services manager, and user-interface designer
·         Experienced in web development and management, and Internet marketing
·         Measurable sales, account management, consulting, and marketing experience
·         Organized, creative, confident, motivated, and reliable professional

Work Experience

Internet Marketing Manager, Applied Separations, Inc
3/06 – present
·         Manage redesign of website
·         Write technical, marketing, advertising and web copy, develop creative concepts and campaigns, write marketing plans, manage tradeshow messaging, consult on booth design
·         Manage online advertising campaigns, social marketing efforts, and email and print advertising campaigns
·         Report and analyze website statistics, monitoring the effectiveness of site content, advertising efforts, and social marketing activities
·         Assist sales team in lead generating and closing sales
·         Manage small team of marketing and web professionals

Web Producer, Schizophrenia Research Forum (SRF)
10/06 – 9/08
·         Managed and helped maintain website for Schizophrenia research community
·         Managed team of technical professionals
·         Collaborated with SRF community members and content providers to be on the cutting edge of research and news

Consultant, User Experience, Molecular, Inc.                                                                                    
4/05 – 3/06
·         Wrote Business Requirements Documents, RFPs, training manuals, and other documentation for clients in various industries
·         Worked at client sites, serving as main point of contact for Vice President- and Director-level stakeholders
·         Collaborated with clients and internal project team members to determine and provide the best online solution for clients’ business objectives
·         Determined and managed project schedules, budgets, and scope of clients’ Internet projects

Web Producer, BabyZone.com
12/04 – 4/05
·         Managed website redesign
·         Collaborated with editorial staff on articles and overall direction and voice of site and newsletters
·         Advised on the coordination of editorial and branding efforts between online and upcoming print initiatives
·         Conceptualized and fostered development of new online tools and features geared toward new and expectant parents
·         Managed small team of full-time and contract designers and engineers

Independent Contractor, Various positions detailed below 
2/02 – 3/05
Producer
·         Created and implemented new brand image and online identity; wrote new content various websites
·         Created wireframes and new information architecture for redesigned “search-engine-friendly” websites
Internet Consultant
·         Created effective and compelling user interfaces for websites and applications
·         Wrote use cases and conducted competitive research and user experience evaluations
Program/Project Manager
·         Supervised seven concurrent educational book projects, totaling 112 team members with a budget of $1.4 million
·         Wrote user manuals for newly developed custom content management systems and trained team
Internet Marketing Consultant
·         Developed procedure to join disparate web analytics systems
·         Researched and recommended strategy for search engine registration and optimization

Engagement Manager, Pandora Systems 
8/01 – 2/02
·         Managed Internet development projects from RFP to launch.

Senior Content Specialist, Molecular, Inc.
12/99 – 7/01
·         Collaborated with clients to determine and provide the best online solution to meet business objectives

Online Marketing Specialist, Pearson Education/Addison Wesley Professional
3/99 – 12/99
·         Increased exposure of AW books through online advertising, email marketing, event and content sponsorship

Design Traffic Coordinator, O’Reilly and Associates, Inc.
1/98 – 3/99
·         Managed the flow of all book design work for the company

Technical Recruiter, Architechs 
 6/97 – 12/97
·         Located, interviewed, and placed technical professionals at new positions

Agency Operations Representative, Great American Insurance Company
6/95 – 6/97
·         Marketed and underwrote commercial insurance to independent insurance agents



Volunteer and Other Experience

Writing
·         Weekly Contributor, MomTalk parenting column on Wakefield Patch, wakefield.patch.com/columns/momtalk
·         Member, Galvinize Wakefield Letter Writing Team, an organization dedicated to bringing a new middle school to the Town of Wakefield

Other Activities
·         Coach, Boys Soccer and Girls Basketball
·         Brownie Troop Leader
·         Member of Town of Wakefield Event Planning Committee



Education

Syracuse University, Syracuse, NY 
8/91 – 5/95
• Bachelor of Science + Advertising, S.I. Newhouse School of Public Communications
• Bachelor of Science + Marketing, School of Management